Shipping Policy

Shipping Rates and Methods

At KEK Designz, we strive to provide convenient and reliable shipping options for our customers. We currently offer the following shipping methods:

Standard Shipping: Arrives within 7-12 business days.

Shipping rates are calculated based on the weight of your order and the destination address. You can view the shipping cost for your order during the checkout process before submitting your payment information.

Order Processing Time

Orders are typically processed and shipped within 1-3 business days after payment is received. During peak seasons or promotional events, processing times may be slightly longer, but we always strive to get your order to you as quickly as possible.

Shipping Restrictions

At this time, we only ship orders within the United States. We apologize for any inconvenience this may cause to our international customers.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your package through our carrier's website.

Shipping Delays

While we do our best to ensure timely delivery of all orders, there may be instances beyond our control that result in shipping delays. These may include weather conditions, natural disasters, carrier delays, or other unforeseen circumstances. In the event of a significant delay, we will notify you via email as soon as possible.

Lost or Damaged Shipments

In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately at kekdisgnzllc@gmail.com. We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund for your order.

Shipping Policy Updates

We reserve the right to update our shipping policy at any time without prior notice. Any changes to our policy will be posted on this page, so please check back periodically for updates.

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. We're here to help!